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What Happens After I Move In?
Congratulations on moving into your new home!
Moving day marks the beginning of your tenancy, but there are still a few important things to do to help ensure everything runs smoothly. At Yes Properties, we’re here to support you throughout your tenancy—not just until you’ve collected the keys.
Your Move-In Appointment
When you collect your keys, you’ll normally receive:
- Your keys and any access fobs.
- A copy of your tenancy agreement (if not already provided).
- Information about reporting repairs.
- Emergency contact details (where applicable).
- Details of your landlord or property manager, if appropriate.
Before leaving, make sure you know who to contact if you have any questions.
Check the Inventory
If an inventory or schedule of condition has been prepared, take time to review it carefully.
You should:
- Check each room.
- Test appliances where appropriate.
- Compare the inventory with the property’s condition.
- Report any discrepancies as soon as possible.
Taking photographs when you move in can also be helpful for your own records.
Take Meter Readings
On the day you move in, record the readings for all utility meters where applicable, including:
- Electricity.
- Gas.
- Water.
These readings help ensure you’re only charged for the utilities you use from the start of your tenancy.
Set Up Your Utility Accounts
Depending on your tenancy, you may need to contact utility providers to open or transfer accounts.
These may include:
- Electricity.
- Gas.
- Water.
- Broadband.
- Television services.
We’ll let you know which services, if any, are already included in your tenancy.
Council Tax
Most tenants are responsible for notifying the local authority that they have moved into the property and for paying any council tax due, unless the tenancy agreement states otherwise.
If you’re eligible for a discount or exemption—for example, because you’re a full-time student—you should contact your local council as soon as possible.
Paying Your Rent
Your tenancy agreement will explain:
- The amount of rent.
- When it is due.
- How it should be paid.
- Any reference you should use when making payment.
Paying your rent on time helps maintain a positive tenancy and avoids unnecessary issues.
Looking After the Property
As a tenant, you’re expected to:
- Keep the property reasonably clean and well maintained.
- Ventilate rooms to help reduce condensation and mould.
- Replace consumables where appropriate, such as light bulbs or smoke alarm batteries (where this is your responsibility under the tenancy agreement).
- Report repairs promptly.
- Take reasonable care of fixtures and fittings.
Treating the property as you would your own helps protect both you and the landlord.
Reporting Repairs
If something needs repairing, let us know as soon as possible.
When reporting a repair, it’s helpful to include:
- A clear description of the issue.
- Photographs where possible.
- The location of the problem.
- When you first noticed it.
Please report emergencies immediately using the emergency contact details provided.
Do not attempt repairs that could create a safety risk or cause further damage.
Routine Property Inspections
Your landlord or property manager may carry out routine inspections during your tenancy.
These inspections are intended to:
- Check the general condition of the property.
- Identify maintenance issues early.
- Ensure the property remains safe and well maintained.
Except in genuine emergencies, you should receive appropriate notice before any visit, in accordance with the law and your tenancy agreement.
If Your Circumstances Change
Please let us know if there are significant changes during your tenancy, such as:
- Changes to your contact details.
- A change in employment affecting your ability to pay rent.
- Requests to keep a pet.
- Requests to redecorate or make alterations.
- Additional people wishing to live at the property.
Many requests can be considered, but you should always obtain permission where required before making changes.
Frequently Asked Questions
Who do I contact if something breaks?
Use the repair reporting details provided by Yes Properties or your property manager. For emergencies, use the emergency contact number supplied when you moved in.
Can I decorate the property?
Not without the landlord’s permission. Always obtain written consent before decorating, making alterations or carrying out improvements.
Can I change the locks?
Generally, you should not change locks without the landlord’s written permission unless your tenancy agreement specifically allows it.
What if I lose my keys?
Contact Yes Properties or your property manager immediately. Replacement keys and locksmith charges may be payable.
Conclusion
Moving into your new home is an exciting milestone, and we’re committed to supporting you throughout your tenancy.
By paying your rent on time, reporting repairs promptly and keeping in touch with us if your circumstances change, you can enjoy a successful and stress-free tenancy.
At Yes Properties, our relationship with you doesn’t end on move-in day—we’re here whenever you need us.
