Our Services Explained

Understanding the Landlord Instruction Form

The first page of our agreement is called the Landlord Instruction Form.

This records the key details of your instruction, including:

• Your property address.
• Property type.
• Number of bedrooms.
• Furnished status.
• Asking rent.
• Marketing start date.
• Your contact details.
• The level of service you’ve selected.
• Whether you’ve instructed us on a Sole Agency or Multiple Agency basis.

This ensures both parties have a clear record of what has been agreed before marketing begins.

Choosing Your Service

One of the most important decisions is selecting the level of service that best suits your needs.

Our agreement offers three options:

Let Only

Ideal if you wish to manage the tenancy yourself after a suitable tenant has been found.

We help with:

• Marketing.
• Photography.
• Viewings.
• Tenant referencing.
• Right to Rent checks.
• Preparing the tenancy agreement.
• Move-in administration.

After the tenant moves in, the ongoing management remains your responsibility unless agreed otherwise.

Rent Collection

This service includes everything in Let Only, plus:

• Monthly rent collection.
• Rent statements.
• Basic arrears chasing.

You remain responsible for managing the property itself, but we help administer the financial side of the tenancy.

Fully Managed

Our most comprehensive service.

In addition to the above, we also assist with:

• Routine property inspections.
• Coordinating repairs.
• Liaising with tenants.
• Contractor management.
• Compliance monitoring.
• Deposit administration.
• End-of-tenancy administration.

This option is designed for landlords who would prefer us to handle the day-to-day management of the tenancy on their behalf.

Which Service Is Right for You?

YES Expert Tip: Many first-time landlords choose our Fully Managed Service because it provides ongoing support with compliance, tenant communication and maintenance coordination, helping to reduce the administrative burden of managing a tenancy.