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Emergency Contact Details
🚨 Yes Properties Emergency Line (Out of Hours)
📞 07337 200950
For the Burst Pipe page, I’d update the contact section to:
Emergency Contacts
During Office Hours
📞 Yes Properties
0208 191 3717
📧 info@yesproperties.co.uk
🚨 Out of Hours Emergency
If your property is experiencing active flooding from a burst pipe or another genuine emergency outside our normal office hours, please contact our emergency line:
📞 07337 200950
When you call, please have ready:
Your full name
Property address
Contact telephone number
A brief description of the emergency
Whether anyone is at immediate risk
Whether you have turned off the water supply (if safe to do so)
If there is an immediate risk to life, always call 999 first.
Emergency Contact Numbers
🚨 Immediate Danger
Emergency Services
☎️ 999
Call 999 immediately if there is:
- Fire
- Serious injury
- Medical emergency
- Crime in progress
- Immediate danger to life
If you cannot speak, follow the operator’s instructions where possible.
🚰 Burst Pipe / Major Water Leak
During Office Hours
Yes Properties
☎️ 0208 191 3717
Out of Hours
Yes Properties Emergency Line
☎️ 07337 200950
If the leak is affecting the public water main or there is a supply outage affecting your area, contact your water supplier.
🔥 Gas Leak
If you smell gas:
- Do not use electrical switches.
- Do not smoke or use naked flames.
- Open doors and windows if safe.
- Leave the property if necessary.
National Gas Emergency Service
☎️ 0800 111 999
Available 24 hours a day.
After reporting the emergency, notify Yes Properties as soon as possible.
⚡ Dangerous Electrical Fault
Examples include:
- Burning smell
- Sparking sockets
- Exposed wiring
- Electric shock
- Flooding affecting electrics
If safe:
Switch off the electricity at the consumer unit.
Contact:
Yes Properties
Office: 0208 191 3717
Emergency: 07337 200950
If there is immediate danger, call 999.
If there is a local power cut:
Power Cut Emergency
☎️ 105
Available throughout the UK.
💧 No Water Supply
If your property has no water supply and neighbouring properties are also affected:
Contact your local water supplier.
If only your property is affected, contact Yes Properties first.
🔥 Fire
Leave the building immediately.
Do not attempt to tackle large fires.
Call:
☎️ 999
Only contact Yes Properties once everyone is safe.
🚪 Broken Door, Window or Security Issue
Examples:
- Burglary
- Broken front door
- Broken lock
- Broken ground-floor window
- Property cannot be secured
During Office Hours
☎️ 0208 191 3717
Out of Hours
☎️ 07337 200950
If a crime has occurred:
Call the Police on:
999 (emergency)
or
101 (non-emergency)
🔑 Lost Keys
During office hours:
☎️ 0208 191 3717
Out of hours:
☎️ 07337 200950
If the property is insecure or keys have been stolen, report this immediately.
🏥 NHS Medical Advice
For urgent medical advice where it is not life-threatening:
☎️ 111
Available 24 hours.
👮 Police (Non-Emergency)
For incidents that are not an emergency:
☎️ 101
⚠️ Report Power Lines or Electricity Network Emergencies
If you see damaged overhead cables or other electricity network hazards:
☎️ 105
☣️ Carbon Monoxide Alarm
If your carbon monoxide alarm sounds:
- Leave the property immediately.
- Move everyone into fresh air.
- Call the National Gas Emergency Service.
☎️ 0800 111 999
Then contact Yes Properties.
🌊 Flooding
If flooding poses an immediate risk to life:
☎️ 999
If flooding is affecting your property due to a burst pipe:
Contact:
☎️ 07337 200950
Yes Properties Contact Details
Office Hours
Yes Properties
☎️ 0208 191 3717
24/7 Emergency Line
Emergencies Only
☎️ 07337 200950
Important Notice
Our emergency service is intended for genuine property emergencies, including:
- Burst pipes
- Serious water leaks
- Dangerous electrical faults
- Gas-related property issues (after contacting the National Gas Emergency Service where appropriate)
- Security issues following a break-in
- Serious damage making the property unsafe
For routine repairs, maintenance requests or general enquiries, please contact Yes Properties during normal office hours.
